![]() ![]() I TRUSTED them! The least they can do is give me the time of day to speak to them and try to explain what has happened and all that I have lost. I have never hated anyone so much in my life as I do right now. Dropbox customer service is ranked 994 out of the 1019 companies that have a rating with an overall score of 16.04 out of a possible 200 based upon 61 ratings. Medical records, legal documents, files for work, files for school. ![]() They constantly ping, distract, and disrupt your team’s flow, so you spend your days. Today, it means designing products that reduce busywork so you can focus on the work that matters. That doesn't even begin o touch in the other things we've lost. Back in 2007, making work better for people meant designing a simpler way to keep files in sync. This is crap.to steal a heritage from children and their families that willl now have nothing to pass on to their families or share with them. At least Facebook provides the courtesy of looking into their mistakes on things that are posted and apologizes for their mistakes.and I don't even pay them a dime to use their platform. Contact Developer Support Resellers Join the Dropbox Partner Network. Contact Customer Support Developer Support Contact our API and platform support team. Visit Help Center Customer Support Contact us for all support requests. All because their system flagged something and they won't investigate it to find the mistake. Help Center Find help articles and tips on how to use Dropbox. To make matters worse I can't even TALK to anyone! We have been paying customers for over 10 years and this is how we are treated. There were ways to do this before it put the drive into separate "backup" section.ĪNY help would be appreciated as I do not have several hours to download and unzip all of these files.I just lost over 22 years of family memories (births, graduations, special events, EVERYTHING) for my 5 children.because Dropbox stole everything from me and disabled my account. I have to download each zipped folder individually (some folders I have to break up into smaller portions as they are too big to download) I fear by doing this I may loose files etc or the structure I had before.Īll I want is to replace the new hard drive (both Seagate and new drive empty) with the old hard drive and see if it will start backing up the files, or download the files as a complete block. It has self-service customer support channels available 24/7: the help center, community forum, and. ![]() It has a forever-free plan and four paid subscription packages, providing up to 5TB of cloud storage. When I go to download the entire contents it states that it is too big. Dropbox is a popular file hosting service allowing users to store documents in the cloud and access them from any internet-enabled device. Dropbox offers some of the best customer service in the cloud storage space. There is over 458.97 GB of files (A lot of graphic design files and photos). I had the info backed up to Dropbox (thankfully!!!!!) BUT, it has become a HUGE frustration to get my files. Email: This information has not been added. Hours of Operation: This information has not been added. Access your account from the convenience of your own home, 24 hours a day and 7 days a week. Phone: 41 How to reach a live person: This information has not been added. I reached out to the customer service department and received no help. Customer Service We commit to providing you a clean, ready-to-rent unit and friendly, helpful employees. Dropbox customer service is offered by an online FAQs page. Customers can have limited use of the service for free and pay for expanded use. I am hoping someone can help me out with this very frustrating situation. Dropbox is a cloud storage service allowing customers to save and share electronic documents across the web. ![]()
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